Returns & Exchanges
At L · E · J, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a 14-day return window for all unworn and unaltered items. Please ensure all original tags remain attached and the item is returned in its original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original box and include the printed return slip provided by our portal to ensure faster processing.
- 3.Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a collection.
- 4.Quality Check and Refund
Once our atelier receives and inspects the garment, your refund will be issued to the original payment method within 5-7 business days.